Shipping policy

Introduction

At Pure Diffuser vape, we are committed to delivering your order in a timely and efficient manner. This Shipping Policy outlines our shipping methods, delivery times, and related details for orders placed on www.purediffuservape.com. By making a purchase, you agree to the terms set forth in this policy.

Shipping Rates and Methods

We offer the following shipping options:

  • Standard Shipping: Typically takes 5-7 business days.
  • Express Shipping: Available for an additional cost, with delivery in 2-3 business days.
  • International Shipping: We ship worldwide, and international delivery times vary depending on the destination country.

Shipping rates are calculated at checkout based on your location and the selected shipping method.

Order Processing

  • Processing Time: Orders are processed within 1-2 business days (Monday to Friday, excluding holidays). Orders placed after 5 PM will be processed the next business day.
  • Order Confirmation: Once your order is placed, you will receive a confirmation email with your order details.
  • Tracking Information: You will receive a shipment confirmation email with tracking details once your order has been dispatched.

International Shipping

For international orders, delivery times vary by destination. Customers are responsible for any customs duties, taxes, or additional fees imposed by the destination country. Please check your country's import regulations before placing an order.

Shipping Delays

While we strive to ensure timely delivery, there may be unexpected delays due to factors beyond our control, such as weather conditions, customs processing, or courier delays. In such cases, we appreciate your patience.

Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact us at [email protected] within 7 days of the expected delivery date. We will assist you in tracking the package or arranging a replacement, depending on the situation.

Address Errors

Please ensure that your shipping address is correct when placing your order. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

Contact Us

If you have any questions or concerns regarding shipping, please contact us at [email protected].